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Shipping & Returns

Shipping Policy

Please allow up to 2-4 business days for processing before orders ship from our warehouse.
If shipping to a P.O. Box or APO/FPO address, you must select Economy. Please note transit times will vary.

All products are shipped from USA
 

Return & Exchange Policy

Domestic orders must be postmarked within 30 days of your order date for a refund or store credit.
Domestic returns for refund will be subject to a $6 return shipping fee, which will be deducted from your refund.
The return shipping fee will be waived on returns for store credit.
Eligible domestic returns can also be refunded in the form of store credit on an IDswim gift card, and no return shipping fee will be applied.
Outbound shipping fees from the original order are not refundable.
Products must be returned unworn, unwashed, in their original condition and with all tags and liners attached. Please include the original order packing slip in your return package. Returns of multiple orders should not be combined and will result in processing delays. If your order was purchased using a gift card, you will only be -refunded directly back to the gift card.
We ask that you wear underwear when first trying-on your purchase.
We reserve the right to refuse returns that show signs of wear or do not meet the above criteria.
Products marked Final Sale cannot be returned.
IDswim cannot currently create return labels for APO/FPO addresses, as they require customs information for shipping.
International returns are accepted. Return shipping and any reverse duties are the responsibility of the customer.
 

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