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FAQ

  • WHAT SIZE SHOULD I BUY?
    Our swim wear is designed to stretch so if you are a small buy a small if you are a medium buy a medium.
  • CAN I CREATE AN ACCOUNT?
    Register for an account on our main page and enjoy the following benefits: • Track your orders and review past purchases • Save your addresses for quicker check out • Manage your account details, address book and email preferences
  • DO YOU HAVE AN AFFILIATE PROGRAM?
    SKIMS affiliate program is invite only. If you are an influencer who is interested in working with SKIMS, you may submit your info for consideration at Jay@internationaldimensionswim.com
  • WHERE IS MY RETURN?
    Once your return package is on the way back to our warehouse the return process has started. When the return is received and inspected, we will notify you if your return is accepted or declined. This process can take up to 5 business days from the date your return tracking information shows Delivered. Please allow up to 7 business days for the refund to be processed back to your original form of payment.
  • WHERE CAN I BUY IDSWIM?
    IDswim is sold exclusively at IDswim.com InternationalDimensionswim.com be the first to know about new collections, restocks, and more by signing up for emails here.
  • CAN YOU HELP WITH A DAMAGED PRODUCT?
    We apologize that you received a damaged item. Please send a photo of the damaged product to help@Internationaldimensionswim.com with your information and we would be happy to help you with a resolution. Please note, any damaged item outside of a 90 day return window cannot be returned or refunded.
  • MY PACKAGE IS MISSING. CAN YOU HELP?
    Please contact us if you have not received your Delivered order or it has been lost in transit by the carrier and we would be happy to assist.
  • WHAT PAYMENT OPTIONS DO YOU ACCEPT?
    We accept Visa, MasterCard, American Express, and Discover cards. Your card will be charged once your order has been shipped.
  • WHERE IS MY ORDER?
    Once an order is placed, please allow two to four business days for the order to be packed and shipped from our warehouse. Upon shipment, you will receive an email with your tracking information so you may track the package online. Please allow up to 7 business days for the package to arrive to you from the day your order is shipped.
  • CAN I EXCHANGE MY ITEM?
    At this time we are not able to offer exchanges. We recommend requesting a return for the item you'd like to return at help@Internationaldimensionswim.com and placing a new order for the new item. Once your return is received at our warehouse and processed, you will receive a refund back to your original payment method.
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